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Built for HVAC Companies

Every Service Call
Answered. Every
Job Booked.

Your AI Dispatch Desk answers every call 24/7. Your Job Growth Engine keeps the schedule full and follows up on every estimate. Your HVAC Social builds the reputation that wins the next customer. And your Website Chatbot captures every inquiry the moment it lands.

No contracts
Cancel anytime
Live in 1 hour
Dispatch AI — Today
Live
47
Calls answered
14
Jobs booked
0
Missed calls
Thompson — AC Repair
Wed 9am · Emergency, no cooling
Booked
After-Hours Furnace Call — 9:15 PM
No heat. Earliest morning slot reserved.
Handled
Garcia Property — Maintenance Contract
Annual service. 3 units scheduled Thursday.
Handled
After-hours calls handled today
19 of 47
Residential HVACs
Commercial HVAC
Emergency Service
Preventive Maintenance
Multi-Location Groups
AI-Powered Communication System for HVAC Companies

Every Customer Reached.
Every Call Answered.
Every Job Booked.

A complete AI system for HVAC company owners — handles service calls, follows up on estimates, and builds your online reputation without adding office staff.

The Problem

Why This Matters: The Communication Gap

Every Missed Call Is a
Lost Job.

Most HVAC companies lose jobs not because of their work — but because no one was there to answer when the call came in.

"62% of callers won't leave a voicemail — they call the next HVAC company on the list."

After-Hours Calls Go to Voicemail

HVAC emergencies don't wait for business hours. Customers call when the furnace dies or the AC stops — evenings, weekends, holidays. Every unanswered call is a job that goes to the company that picked up.

40%
of service calls arrive outside office hours

Estimates Never Get Followed Up

Customer got a quote but never confirmed. Without systematic follow-up, that job goes to the company down the street.

30%
of estimates never convert without follow-up

Admin Headcount Doesn't Scale with Demand

Adding an service coordinator, outreach staff, and social media manager costs $8,000–$14,000/month in salaries. That math doesn't work for most companys.

$11,900
per month to staff these three roles manually
The System

What It Is: An AI Communication System

A fully integrated AI communication layer that handles service calls, estimate follow-ups, reputation management — and instant text conversations across every channel — 24/7, with fully human-quality voice and chat interaction.

AI Dispatch Desk

Answers every call 24/7. Books service appointments. Handles FAQs about pricing, availability, and services. Routes emergency calls to on-call techs.

Job Growth Engine

Runs campaigns on your schedule — estimate follow-ups, maintenance reminders, seasonal service drives, and post-repair check-ins.

HVAC Social Manager

Publishes weekly content, requests Google reviews from satisfied customers, and monitors your online reputation — automatically.

Website & Social Chatbot

Instant AI text conversations on your website, WhatsApp, Facebook, and Instagram — answers service questions, captures leads, and books appointments 24/7.

Four AI Systems.
One Subscription.

Built for companies where every call has a homeowner, a comfort problem, and revenue attached to it.

Every Call Answered.
Every Job Dispatched.

Your AI Dispatch Desk picks up within 2 rings, 24/7/365 — including evenings, weekends, and holidays. It sounds completely human, answers questions accurately, and books appointments directly into your calendar.

24/7 service call answering — Every inquiry captured within 2 rings, day or night.
Service scheduling — Books directly into your calendar. No double-booking, no manual confirmation.
FAQ handling — Pricing, availability, services offered, warranties. Answered accurately every time.
Emergency call routing — HVAC emergencies transferred to on-call technician instantly.
Appointment reminder automation — Reduces no-shows by 60% with automated reminders before each service visit.
100%
of service calls answered — zero voicemail — zero voicemail
<2s
average pickup time, around the clock
24/7
coverage including evenings, weekends, and holidays
98%
of callers believe they spoke with a human dispatcher

Fill Every Schedule Slot.
Automatically.

Your Job Growth Engine runs campaigns tied to your service schedule — without your team lifting a finger — without your team lifting a finger.

Estimate follow-up campaigns — Automated outreach to every customer who received a quote but hasn't confirmed.
Maintenance contract renewals — Missed appointments automatically rebooked without staff follow-up.
Customer reactivation — 12+ month inactive customers re-engaged with seasonal maintenance offers.
Maintenance contract renewals — Automated reminders before contracts expire. Keeps recurring revenue flowing.
Business analytics — Conversion rates, campaign performance — one dashboard.
more estimate-to-job conversions with automated follow-up
40%
reduction in no-shows
$0
manual effort — campaigns run on your service schedule
Year-round
engagement, keeping every schedule slot filled

Build the Reputation That
Wins Customers.

Your HVAC Social Manager creates and publishes content across every platform, requests Google reviews from satisfied customers, and monitors your company’s online reputation — automatically and consistently.

Weekly content calendar — HVAC tips, seasonal reminders, company updates — published automatically every week.
Google review campaigns — Automated requests to satisfied customers to build your star rating.
Facebook & Instagram posting — Scheduled across all platforms, zero manual publishing.
Review response automation — Every review acknowledged promptly — builds trust with prospective customers..
Reputation monitoring — Instant alerts when new reviews or mentions appear.
4.8★
average Google rating after 90 days with review campaigns
more Google reviews per month, fully automated
5+
posts per week across all your social platforms
100%
hands-off — fully managed by AI

Instant Answers.
Every Channel.

Your Website & Social Chatbot handles text-based inquiries the moment they land — on your website and Meta apps — answering questions, capturing leads, and booking tours 24/7, without any staff involvement.

Website chat widget — Embeds on any page. Answers service questions instantly, day or night.
Social media DMs — Handles Meta apps (Facebook, Instagram, WhatsApp) messages automatically.
Lead capture & appointment booking — Collects contact details and schedules books appointments directly into your calendar.
Multilingual text support — Communicates in any language, instantly.
Human handoff — Complex or sensitive conversations escalated to staff with full context.
Included in All-Inclusive — WhatsApp, Facebook, Instagram, and your website chat widget. No extra cost.
24/7
instant text responses on every channel
4
channels covered — website, WhatsApp, Facebook, Instagram
0s
wait time — every message answered instantly
simultaneous conversations, no staff required
Customer Data Protection

Designed for Companies
That Value Customer Trust.

Vocalite is built with enterprise-grade security and privacy practices from day one.

Before any deployment, your company’s IT team reviews our data handling practices, call routing configuration, and integration architecture. We provide full documentation on request.

Enterprise Security

Industry-standard encryption and access controls. AI handles calls — not sensitive customer data.

Privacy First

Fully compliant with privacy regulations. Your customer data stays yours.

No Third-Party Data Sharing

Your caller data is never sold, shared with third parties, or used to train external AI models.

AI Disclosure on Request

If a caller asks whether they're speaking to an AI, the system discloses honestly — configured per your company’s policy.

Who It's Built For

From Solo Companys
to Multi-Location Preventive Maintenance.

The system adapts to your company’s size, structure, and service schedule — not the other way around.

Residential HVAC

Never Lose a Job to Voicemail Again

HVAC companies compete for every job. When a homeowner calls at 9pm because their furnace died, the company that picks up wins the job.

Peak season surgeAI handles hundreds of simultaneous calls during summer/winter peaks — no hold times, no missed calls, no overloaded office.
Emergency after-hoursNo heat at midnight? Your AI answers, qualifies the emergency, and dispatches your on-call tech — while you sleep.
Customer reactivationAutomated outreach to every customer due for seasonal tune-ups. Fills slow weeks before they happen.
Google reputationCustomer review requests sent after completed jobs. Builds the 4.8+ star presence that wins the next homeowner.
Colleges & Preventive Maintenance

Scale Dispatch Without Scaling Headcount

Multi-location HVAC companies face thousands of calls per week. Your AI handles the high-volume, repeatable interactions so your techs focus on service.

Seasonal call surgesFirst cold snap spikes call volume 5×. AI absorbs the surge — every call answered, no waitlist for callbacks.
New territory launchesExpanding to a new service area? AI handles the ramp-up without hiring additional office staff.
Centralized dispatchAutomated job routing across all locations. Every tech stays busy, every customer gets served.
Multi-location coordinationEach location gets its own AI configuration. A centralized dashboard gives leadership full visibility across all branches.
Day-to-Day Operations

How It Works:
Day-to-Day Operations

Inbound Calls Answered 24/7

A homeowner calls about a broken AC. The AI picks up, qualifies the issue, checks availability, and books the service call — day or night.

Automated Estimate Follow-Ups

Application deadline approaching? The system reaches out to every inquiry that hasn't applied yet — by phone and SMS — automatically on your service schedule.

Smart Call Routing

HVAC emergencies — no heat, gas smell, system failure — are detected and immediately forwarded to your on-call technician.

Reputation Building

After completed jobs, customers automatically receive a Google review request. Your star rating climbs, winning the next homeowner searching online.

The Process

Fully Operational In
1 Hour.

We handle the setup. Your team reviews and approves. You forward your line and go live — fully operational in 1 hour.

01

Discovery call

We understand your services, service area, pricing structure, and call routing preferences. No generic templates.

02

Configuration & review

We build your AI's knowledge base and configure everything. Your IT and admin teams review before anything goes live.

03

Go live

Forward your business line. Your full system goes live with real-time monitoring — we're with you every step of the way.

04

Live reporting

Weekly reports: calls handled, jobs booked, estimate conversions, campaign performance.

Integration & Staff Training

How It Fits.

Vocalite doesn't replace your staff — it removes the repetitive burden so they can focus on customers who need personal attention.

System Integrations

Field Service Software — ServiceTitan, Housecall Pro, Jobber & more
Customer CRM — Salesforce, HubSpot & more
Dispatching tools — Connected to your existing dispatch workflow
Calendars — Google Calendar, Microsoft Outlook
Phone system — Your existing line (simple forwarding, 2 minutes)
Custom integrations — Built during onboarding at no extra cost

Staff Onboarding

Team review session — Full documentation reviewed and approved before go-live
Operations dashboard walkthrough — Reporting, call logs, campaign performance
Staff orientation — Call routing, escalation rules, and override procedures
Zero technical skills required — From your team. We handle the setup end-to-end.
Ongoing support — Dedicated account manager. We're with you every step.
Early Adoption Insights

What HVAC Companies Are Seeing:
Early Adoption Insights

How Customers Respond

96% of callers believe they spoke with a human dispatcher. Customers consistently report feeling heard and valued — especially after-hours callers who previously went to voicemail. The immediate response builds trust before they even visit your company.

How Staff Respond

Office staff report significantly less phone overwhelm during peak season. Dispatchers focus on complex scheduling. Technicians stay in the field instead of answering routine calls.

Where HVAC Companies Are Deploying AI Communication Systems

Independent contractors seeing the highest job recovery rates — after-hours calls converted into booked service appointments.

Regional companies scaling dispatch across multiple service areas from one centralized dashboard.

Franchise operations standardizing customer experience across all locations without adding headcount.

Preventive Maintenance handling complex multi-unit service scheduling with AI that knows each property.

All company types building 4.8+ star Google presence through automated review requests after every completed job.

Built for Leadership

Aligned with What
Matters to Leadership.

Efficiency

Zero missed calls. Zero manual follow-ups. Every inquiry answered automatically so your team focuses exclusively on high-value work.

Customer Satisfaction

Every call answered means more homeowners get the help they need. More jobs booked, more follow-ups completed — automatically.

Compliance

Enterprise-grade security from day one. Team review before go-live. Full technical documentation provided.

Productivity

Techs stay in the field serving customers — not in the office answering phones, chasing callbacks, or repeating the same answers all day.

Cost-Effective

One subscription replaces $11,900/mo in staffing. Budget predictable with no surprise costs. Cancel anytime.

The Math

$11,900/Month Back in Your Budget.

Service calls, estimate follow-ups, and social media — handled by AI so your team focuses on jobs, not phones.

Dispatcher / office staff
$3,500/mo
Average salary + payroll taxes + benefits
Follow-up & estimate coordinator
$3,000/mo
Average salary for outreach / telemarketing role
Social media & reputation manager
$5,400/mo
Market rate for a dedicated social media manager
Total saved
$11,900/mo
From $199/mo with Vocalite
Save up to $11,701/mo — that's $140,412 back in your budget every year
Pricing

Simple, Predictable
Company Pricing.

No per-user fees. No surprise overages on normal usage. One subscription that covers your entire company.

Starter
$199/mo
Annual: $1,791/yr — 3 months free ($149/mo)
For solo operators and small crews
  • AI Dispatch Desk 24/7
  • Website & Facebook Chatbot
  • Job booking + scheduling
  • Emergency call routing
  • 500 mins/month ($0.10/min overage)
  • FSM integrations
  • No contracts — cancel anytime
Start Get Started
Dispatch
$499/mo
Annual: $4,491/yr — 3 months free ($374/mo)
AI dispatcher for growing HVAC companies
  • Everything in Starter, plus:
  • 1,500 mins/month ($0.10/min overage)
  • After-hours + weekend coverage
  • On-call tech dispatch
  • Multilingual support
  • Call recording & transcripts
  • No contracts — cancel anytime
Start Get Started
Most Popular
All-Inclusive
$1,299/mo
Annual: $11,691/yr — 3 months free ($974/mo)
The complete AI system for your company
  • Everything in Dispatch, plus:
  • Job Growth Engine (follow-ups, reactivation)
  • HVAC Social Manager + review campaigns
  • No-show follow-up + missed call recovery
  • 4,000 mins + 4,000 SMS/month ($0.10/min overage)
  • Dedicated onboarding & Team review
  • Priority support
Start Get Started
Multi-Location
$999/location/mo
Annual contract · 3+ locations
For franchises and multi-location companies
  • Everything in All-Inclusive
  • Per-location AI configuration
  • Centralized dispatch dashboard
  • Dedicated account manager
  • Priority support — 4-hour SLA
  • 5,000 mins/location/month
Contact Us
Included
Website & Social Chatbot
Instant AI text responses on your website, WhatsApp, Facebook & Instagram — captures leads and books appointments 24/7. Included in your All-Inclusive plan.
Website chat widget WhatsApp, FB & Instagram DMs Lead capture & appointment booking
Ask About Early Access

Annual = 3 months free  ·  Cancel anytime

Questions

Frequently Asked
Questions.

Vocalite's AI handles calls — not sensitive customer records. It answers questions about availability, books appointments, and routes calls. Enterprise-grade encryption protects all data. We provide full security documentation for your review.
Yes. We schedule a dedicated Team review session as part of onboarding. Full documentation on data flow, call routing, and integration architecture. Nothing goes live until your team signs off.
If a caller directly asks, the system discloses that it is an AI assistant. Configured per your company's policy.
The AI detects urgency — no heat, gas smell, system failure — and follows your escalation protocol, transferring immediately to your on-call technician.
During onboarding, we configure your full service schedule — peak seasons, maintenance windows, seasonal promotions, and reactivation cadences. The Job Growth Engine schedules all campaigns automatically. You update the calendar as needed and the system adjusts.
Typical setup is 5–7 business days from the discovery call to go-live. We need your service FAQ document (or we build one together), your service schedule, call routing preferences, and a 45-minute Team review session. You forward your phone line when ready and you're live.
ServiceTitan, Housecall Pro, Jobber, and most major FSM platforms. CRM: Salesforce, HubSpot. Calendars: Google, Outlook. Custom integrations built during onboarding.
Yes. The Multi-Location plan supports 3+ locations, each with its own AI configuration. A centralized dashboard gives your leadership team visibility across all locations. Pricing is $999/location/month on an annual contract.
Hear It Live

Hear Your AI Dispatch Desk in Action

Type your company name, select your service type, and talk to the AI — live, right now.

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Schedule a Discovery Call

Let's See If It's
the Right Fit.

No sales pitch. We'll ask about your company, show you the system live, and tell you honestly whether it makes sense. 5–10 minutes.

Your request has been received. We'll be in touch within one business day to schedule your discovery call.

No commitment required  ·  Cancel anytime