Coming Soon Vocalite Chatbot — Answer customer inquiries instantly on your website, Meta apps.
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Built for Hotels & Hospitality

Every Guest Inquiry
Answered. Every
Room Filled.

Your AI Guest Desk answers every call 24/7. Your Guest Growth Engine keeps occupancy high and re-engages past guests. Your Hotel Social builds the reputation that wins the next booking. And your Website Chatbot captures every inquiry the moment it lands.

No contracts
Cancel anytime
Live in 5 days
Guest Desk — Today
Live
47
Calls answered
14
Bookings made
0
Missed calls
Martinez — Weekend Suite
Fri-Sun · Anniversary package, confirmed
Booked
Late-Night Inquiry — 11:20 PM
Room availability for next week. Booking confirmed.
Handled
Corporate Group — Conference
15-room block. Quote sent. Follow-up Tuesday.
Handled
After-hours calls handled today
19 of 47
Boutique Hotels
Restaurants
Resorts
Vacation Rentals
Multi-Property Groups
AI-Powered Communication System for Hospitality

Every Guest Reached.
Every Call Answered.
Every Room Filled.

A complete AI system for property owners — handles guest inquiries, follows up on bookings, and builds your online reputation without adding front desk staff.

The Problem

Why This Matters: The Communication Gap

Every Missed Call Is a
Lost Booking.

Most properties lose bookings not because of their service — but because no one was there to answer when the guest called.

"62% of callers won't leave a voicemail — they call the next hotel on the list."

After-Hours Inquiries Go Unanswered

Travelers research and book at all hours — different time zones, late-night planning, weekend trips. Your front desk is busy or closed.

45%
of booking inquiries arrive outside office hours

Booking Follow-Ups Fall Through

Guest inquired but never confirmed. Without systematic follow-up, that booking goes to the property that stayed in touch.

30%
of inquiries never convert without follow-up

Admin Headcount Doesn't Scale with Demand

Adding an guest coordinator, outreach staff, and social media manager costs $8,000–$14,000/month in salaries. That math doesn't work for most propertys.

$11,900
per month to staff these three roles manually
The System

What It Is: An AI Communication System

A fully integrated AI communication layer that handles guest inquiries, booking follow-ups, reputation management — and instant text conversations across every channel — 24/7.

AI Guest Desk

Answers every call 24/7. Makes reservations. Handles FAQs about rooms, amenities, and availability. Routes urgent matters to staff.

Guest Growth Engine

Runs campaigns — booking follow-ups, past guest re-engagement, seasonal promotions, and post-stay check-ins.

Hotel Social Manager

Publishes weekly content, requests Google reviews from satisfied guests, monitors reputation — automatically.

Add-On

Website & Social Chatbot

Instant AI text conversations on your website and Meta apps — answers guest questions, captures leads, and books reservations 24/7.

Three AI Systems.
One Subscription. Plus Chatbot.

Built for properties where every call has a guest, an experience, and revenue attached to it.

Every Call Answered.
Every Guest Helped.

Your AI Guest Desk picks up within 2 rings, 24/7/365 — including evenings, weekends, and holidays. It sounds completely human, answers questions accurately, and books reservations directly into your calendar.

24/7 guest call answering — Every inquiry captured within 2 rings, day or night.
Reservation booking — Books directly into your calendar. No double-booking, no manual confirmation.
FAQ handling — Rooms, amenities, rates, availability. Answered accurately every time.
Urgent call routing — VIP guests and urgent matters transferred to manager instantly.
Check-in reminder automation — Reduces no-shows by 60% with automated reminders before each service visit.
100%
of guest calls answered — zero voicemail — zero voicemail
<2s
average pickup time, around the clock
24/7
coverage including evenings, weekends, and holidays
98%
of callers believe they spoke with a human concierge

Fill Every Room.
Automatically.

Your Guest Growth Engine runs campaigns tied to your booking schedule — without your team lifting a finger — without your team lifting a finger.

Booking follow-up campaigns — Automated outreach to every inquiry that hasn't confirmed.
Seasonal promotions — Missed appointments automatically rebooked without staff follow-up.
Past guest re-engagement — Return guest campaigns with personalized offers.
Seasonal promotions — Automated campaigns around holidays and events.
Occupancy analytics — Conversion rates, campaign performance — one dashboard.
more inquiry-to-booking conversions
40%
reduction in no-shows
$0
manual effort — campaigns run on your service schedule
Year-round
engagement, keeping every room filled

Build the Reputation That
Wins Bookings.

Your Hotel Social Manager creates and publishes content across every platform, requests Google reviews from satisfied guests, and monitors your property’s online reputation — automatically and consistently.

Weekly content calendar — Property highlights, local tips, guest experiences — published automatically every week.
Google review campaigns — Automated requests to satisfied guests to build your star rating.
Facebook & Instagram posting — Scheduled across all platforms, zero manual publishing.
Review response automation — Every review acknowledged promptly — builds trust with prospective guests..
Reputation monitoring — Instant alerts when new reviews or mentions appear.
4.8★
average Google rating after 90 days with review campaigns
more Google reviews per month, fully automated
5+
posts per week across all your social platforms
100%
hands-off — fully managed by AI

Instant Answers.
Every Channel.

Your Website & Social Chatbot handles text-based inquiries the moment they land — on your website and Meta apps — answering questions, capturing leads, and booking tours 24/7, without any staff involvement.

Website chat widget — Embeds on any page. Answers guest questions instantly, day or night.
Social media DMs — Handles Meta apps (Facebook, Instagram, WhatsApp) messages automatically.
Lead capture & reservation booking — Collects contact details and schedules books reservations directly into your calendar.
Multilingual text support — Communicates in any language, instantly.
Human handoff — Complex or sensitive conversations escalated to staff with full context.
Coming Soon — available as an add-on to any Hospitality plan. Ask about early access →
24/7
instant text responses on every channel
4
channels covered — website & Meta apps
0s
wait time — every message answered instantly
simultaneous conversations, no staff required
Customer Data Protection

Designed for Properties
That Value Guest Trust.

Vocalite is built with enterprise-grade security and privacy practices from day one.

Before any deployment, your property’s IT team reviews our data handling practices, call routing configuration, and integration architecture. We provide full documentation on request.

Enterprise Security

Industry-standard encryption and access controls. AI handles calls — not sensitive customer data.

Privacy First

Fully compliant with privacy regulations. Your customer data stays yours.

No Third-Party Data Sharing

Your caller data is never sold, shared with third parties, or used to train external AI models.

AI Disclosure on Request

If a caller asks whether they're speaking to an AI, the system discloses honestly — configured per your property’s policy.

Who It's Built For

From Small Independent Operators
to Multi-Location Vacation Rentals.

The system adapts to your property’s size, structure, and booking schedule — not the other way around.

Boutique Hotels

Never Lose a Booking to Voicemail Again

Properties compete for every booking. When a traveler calls at 11pm from a different time zone, the property that picks up wins the reservation.

Peak season surgeHoliday and summer surges spike call volume. AI handles every inquiry.
International inquiriesTravelers calling from different time zones. Your AI answers 24/7.
Past guest re-engagementAutomated thank-you and return visit offers. Builds loyalty.
Google reputationCustomer review requests sent after completed jobs. Builds the 4.8+ star presence that wins the next homeowner.
Colleges & Vacation Rentals

Scale Guest Service Without Scaling Headcount

Multi-property groups face thousands of inquiries. Your AI handles the volume so staff focus on in-person guest experience.

Event-driven surgesLocal events spike demand. AI absorbs every inquiry.
New property launchesOpening a new property? AI handles the ramp-up.
Centralized reservationsAutomated routing across all properties.
Multi-location coordinationEach location gets its own AI configuration. A centralized dashboard gives leadership full visibility across all branches.
Day-to-Day Operations

How It Works:
Day-to-Day Operations

Inbound Calls Answered 24/7

A traveler calls about room availability. The AI picks up, checks dates, and makes the reservation — day or night.

Automated Booking Follow-Ups

Application deadline approaching? The system reaches out to every inquiry that hasn't applied yet — by phone and SMS — automatically on your booking schedule.

Smart Call Routing

VIP guests and urgent matters are detected and immediately forwarded to your manager.

Reputation Building

After great stays, guests automatically receive a Google review request.

The Process

Fully Operational In
5 Days.

We handle the setup. Your team reviews and approves. You forward your line and go live — fully operational in 5 days.

01

Discovery call

We understand your property, room types, amenities, and guest routing preferences.

02

Configuration & review

We build your AI's knowledge base and configure everything. Your IT and admin teams review before anything goes live.

03

Go live

Forward your front desk line. Your full system goes live with real-time monitoring — we're with you every step of the way.

04

Live reporting

Weekly reports: calls handled, bookings made, conversion rates, campaign performance.

Integration & Staff Training

How It Fits.

Vocalite doesn't replace your staff — it removes the repetitive burden so they can focus on guests who need personal attention.

System Integrations

Property Management System — Opera PMS, Cloudbeds, Guesty & more
Booking CRM — Salesforce, HubSpot & more
Channel management — Connected to your existing booking channels
Calendars — Google Calendar, Microsoft Outlook
Phone system — Your existing line (simple forwarding, 2 minutes)
Custom integrations — Built during onboarding at no extra cost

Staff Onboarding

Team review session — Full documentation reviewed and approved before go-live
Operations dashboard walkthrough — Reporting, call logs, campaign performance
Staff orientation — Call routing, escalation rules, and override procedures
Zero technical skills required — From your team. We handle the setup end-to-end.
Ongoing support — Dedicated account manager. We're with you every step.
Early Adoption Insights

What Properties Are Seeing:
Early Adoption Insights

How Guests Respond

96% of callers believe they spoke with a human concierge. Guests consistently report feeling heard and valued — especially after-hours callers who previously went to voicemail. The immediate response builds trust before they even visit your property.

How Staff Respond

Front desk staff focus on in-person guest experience. Less phone overwhelm during check-in/check-out rushes.

Where Properties Are Deploying AI Communication Systems

Boutique hotels capturing every booking inquiry, especially international calls.

Restaurants handling reservation inquiries efficiently during service.

Resorts managing complex package and event inquiries.

Vacation Rentals scaling guest communication across multiple properties.

All property types building 4.8+ star Google presence through automated review requests.

Built for Leadership

Aligned with What
Matters to Leadership.

Efficiency

Zero missed calls. Zero manual follow-ups. Every inquiry answered automatically so your team focuses exclusively on high-value work.

Guest Satisfaction

Every call answered means more travelers find the right stay. More bookings confirmed, more guests delighted — automatically.

Compliance

Enterprise-grade security from day one. Team review before go-live. Full documentation provided.

Productivity

Staff focus on in-person guest experience — not answering phones during check-in rushes.

Cost-Effective

One subscription replaces $11,900/mo in staffing. Budget predictable with no surprise costs. Cancel anytime.

The Math

$11,900/Month Back in Your Budget.

Guest inquiries, booking follow-ups, and social media — handled by AI so your team focuses on guests, not phones.

Reservations / front desk staff
$3,500/mo
Average salary + payroll taxes + benefits
Follow-up & booking coordinator
$3,000/mo
Average salary for outreach / telemarketing role
Social media & reputation manager
$5,400/mo
Market rate for a dedicated social media manager
Total saved
$11,900/mo
$1,299/mo with Vocalite
Save $10,601/mo — that's $127,212 back in your budget every year
Pricing

Simple, Predictable
Property Pricing.

No per-user fees. No surprise overages. One subscription that covers your entire property.

For Hotels & Hospitality
Vocalite Hospitality
$1,299/mo
Annual: $11,691/yr — 3 months free ($974/mo)
The complete 3-in-1 AI system for your property
  • AI Guest Desk 24/7 (calls, tour booking, FAQs)
  • Guest Growth Engine (follow-ups, re-engagement, promotions)
  • Hotel Social Manager + review campaigns
  • Booking follow-up campaigns
  • VIP routing + manager escalation
  • 4,000 mins + 4,000 SMS/month included ($0.16/min overage)
  • No contracts documentation
  • Multilingual — communicates in any language
  • PMS integrations (Opera, Cloudbeds, Guesty & more)
  • Dedicated onboarding & Team review session
Schedule a Discovery Call
Multi-Location
$999/location/mo
Annual contract · 3+ locations
For chains and multi-property groups
  • Everything in Hospitality plan
  • Per-location AI configuration
  • Centralized reservations dashboard
  • Dedicated account manager
  • Priority support — 4-hour SLA
  • Team review session per property
Contact Us
Add-On Service Coming Soon
Website & Social Chatbot
Instant AI text responses on your website and Meta apps — captures leads and books reservations 24/7. Not included in base plan.
Website chat widget Meta app DMs (FB, IG, WhatsApp) Lead capture & reservation booking
Ask About Early Access

Annual = 3 months free  ·  Cancel anytime

Questions

Frequently Asked
Questions.

Vocalite's AI handles calls — not sensitive customer records. Enterprise-grade encryption. Full security documentation provided.
Yes. We schedule a dedicated Team review session as part of onboarding. Full documentation on data flow, call routing, and integration architecture. Nothing goes live until your team signs off.
If a caller directly asks, the system discloses that it is an AI assistant. Configured per your company's policy.
The AI detects VIP status and urgency, transferring immediately to your on-duty manager.
During onboarding, we configure your full booking schedule — peak seasons, holiday blocks, event dates, off-season promotions, and group booking windows. The Guest Growth Engine schedules all campaigns automatically. You update the calendar as needed and the system adjusts.
Typical setup is 5–7 business days from the discovery call to go-live. We need your guest FAQ document (or we build one together), your booking schedule, call routing preferences, and a 45-minute Team review session. You forward your phone line when ready and you're live.
Opera PMS, Cloudbeds, Guesty, and most major platforms. CRM: Salesforce, HubSpot. Calendars: Google, Outlook.
Yes. The Multi-Location plan supports 3+ locations, each with its own AI configuration. A centralized dashboard gives your leadership team visibility across all locations. Pricing is $999/location/month on an annual contract.
Hear It Live

Hear Your AI Guest Desk in Action

Type your property name, select your property type, and talk to the AI — live, right now.

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Schedule a Discovery Call

Let's See If It's
the Right Fit.

No sales pitch. We'll ask about your property, show you the system live, and tell you honestly whether it makes sense. 5–10 minutes.

Your request has been received. We'll be in touch within one business day to schedule your discovery call.

No commitment required  ·  Cancel anytime